Privacy Policy

DXBOOKER PRIVACY POLICY

Last Updated: December 23, 2024

DXBOOKER (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Platform and any related services.

By accessing or using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you register on the Platform, make a booking, or communicate with us, such as:

Name
Email address
Phone number
Payment information (e.g., credit card details)
Billing address and other contact details

1.2 Automatically Collected Information

When you use the Platform, we may automatically collect:

IP address
Device information (e.g., device type, operating system)
Browser type and version
Pages viewed and actions on the Platform
Cookies and similar technologies

2. How We Use Your Information

2.1 Providing Services

We use your personal information to facilitate bookings with Service Providers, process payments, and provide customer support.

2.2 Communication

We may use your contact details to send administrative information (e.g., updates to our Terms or Privacy Policy) and promotional messages (if you have opted in to receive them).

2.3 Improving Our Platform

We analyze usage trends and user behavior to improve the performance, functionality, and user experience of the Platform.

2.4 Legal Obligations

We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities.

3. Sharing and Disclosure of Information

3.1 With Service Providers

We share the necessary information (e.g., name, booking details) with Service Providers so they can provide the requested service to you.

3.2 Third-Party Service Providers

We may engage third parties to perform certain business-related functions such as payment processing, data analysis, and hosting. These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to (i) comply with legal obligations; (ii) protect and defend our rights or property; (iii) act to protect the personal safety of users of the Platform or the public; or (iv) protect against legal liability.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will make reasonable efforts to ensure the acquirer or successor entity honors the commitments we made in this Privacy Policy.

4. Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to:

Remember your preferences
Understand how you interact with our Platform

Display relevant advertisements
You can control cookies through your browser settings. However, if you disable cookies, some features of the Platform may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information

Object to or restrict our processing of your personal information
Withdraw your consent at any time (where we rely on consent)

Lodge a complaint with a local data protection authority

To exercise any of these rights, please contact us at [email protected]

8. International Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. We take steps to ensure that adequate safeguards are in place to protect your data when transferred internationally.

9. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will delete such information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when we post the updated Policy on the Platform. If we make material changes, we will notify you through the Platform or by other means.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: